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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenneth Baskette

April 5, 2024

4  out of  5 rating by Kenneth Baskette
"They helped me to take care of my policy payment. Very friendly service"
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Donna Banks

April 3, 2024

5  out of  5 rating by Donna Banks
"Very friendly and helpful. Very good knowledge."
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March 27, 2024

5  out of  5 rating by Karuna
"Fantastic customer service! Lisa and her staff are always very respectful and get things done quickly for me! I highly recommend Lisa Pate State Farm!!!"
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Terry Eckenrode

February 10, 2024

5  out of  5 rating by Terry Eckenrode
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Dan Aikey

January 26, 2024

4  out of  5 rating by Dan Aikey
"Tyler was great to work with, happy with the process of finding improved coverage at a reduced cost!"
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John Gross

March 3, 2023

5  out of  5 rating by John Gross
"Today is an extremely sad day for me. I've been a customer of Lisa Pate's since roughly 1992 and she has been without a doubt one of the most caring agents I've known. If I ever needed anything Lisa was there. If I just needed advice on insurance Lisa was there. If you are in the market for any insurance Lisa and her team can help you.. Lisa's office is extremely well prepared to help you with any insurance needs. Lisa has been my insurance agent but more then that she is Family. I recently moved out of state and had to transfer to a State Farm agent in my new state. This is why it's a sad day because I will miss Lisa and her team.... Lisa, I again thank you for everything you did for me and my family through the years. It has been my pleasure to be your customer. Regards, John Gross"
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Zachery Ambrose

September 1, 2022

5  out of  5 rating by Zachery Ambrose
"Took one phone call to Lisa and everything was handled within the week excellent service. Thanks again Lisa!"
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Shenea C

August 27, 2022

1  out of  5 rating by Shenea C
"Do not buy insurance from this agent! One of the worst state farm reps I've ever seen. I would never refer you and now the company you represent to anyone. Terrible service And to respond to your message, how hard is it to set up automatic payments? You would think youd know how to do that! And when I went to another agent with your company, you were so upset. Good luck! Another response: bill went with another company so it definitely worked out for me, you absolutely deserve one star wish I could give you zero You deserve the bottom of the bottom, snake!"
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Frances Clites

August 16, 2021

5  out of  5 rating by Frances Clites
"Lisa has been my insurance agent for over 20 yrs. She's great,knowledgeable,efficent & very pleasant to work with"
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Jennifer Kohr

August 4, 2021

5  out of  5 rating by Jennifer Kohr
"Called Lisa's office and spoke with Lisa, she was very timely in getting insurance with all of the information I was seeking along with details. I have dealt with Michelle from Lisa's office in the past and she has always been pleasant to work with too. Thank you for serving my family and I with great customer service!"
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Debra Monday

July 6, 2021

5  out of  5 rating by Debra Monday
"Great people."
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Bethany Clarke

June 28, 2021

5  out of  5 rating by Bethany Clarke
"Was recommended to contact State Farm for life insurance. I sent an email this morning and promptly received the quote and pertinent info regarding the policy. Everything was set up and signed within a few hours of my inquiry. The price and benefits outweigh any other plan we’ve found. The customer service we received was also much better than other companies."
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Darrel Peters

October 26, 2020

5  out of  5 rating by Darrel Peters
"I was helped by Tyler to complete a claim, he was very helpful."
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Lori Andrews

October 15, 2020

5  out of  5 rating by Lori Andrews
"Lisa Pate is a lovely woman and her staff always took care of our insurance needs."
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Scott Oberlander

October 6, 2020

4  out of  5 rating by Scott Oberlander
"Lisa Pate State Farm Insurance has been my agent for over 30 years for my personal and business. During that number of years there has been plenty of claims and every single one of them have been taken care of with absolutely no problems. Lisa has always made sure any loose ends get taken care of instantly I would recommend this company to anyone looking for a great agent Thanks for all you do Lisa Pate"
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November 16, 2019

5  out of  5 rating by Hummingbirdpop
"There are so many great things to say about Lisa Pate's State Farm Agency!!! I will start with customer service, because that is most important to me these days! Lisa and her staff are the kindest, most respectful, professional business people I have come across in a long time. They always make me feel like I am their only customer and they answer my calls and/or emails immediately. Michelle is really terrific and I am able to transact with her through email when I am too busy to stop by the office. I have numerous insurance policies with Lisa and have had to file a couple of is so comforting to hear Lisa say, "you're covered". I also have checking and savings accounts through Lisa with the State Farm Bank and the bank is fantastic, too! I have been insured with Lisa Pate for over 15 years and cannot image going anywhere else!!!"
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Jody Ashley

November 8, 2019

5  out of  5 rating by Jody Ashley
"We have been clients with Lisa and her team for almost 20 years. In this world of everyone getting a “good deal”... how about extraordinary customer service!!!! Lisa and her team are incredibly easy to work with, extremely helpful and make the ugly task of filing a claim so easy and efficient!"
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Petra Minkin

November 8, 2019

5  out of  5 rating by Petra Minkin
"So happy we switched to Lisa Pate’s State Farm agency. Lisa listened and asked us a lot of questions about our lifestyle and changed our policies accordingly. Her office responds quickly and efficiently whenever we have had any questions. We are so happy we switched agencies."
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Michael Nigro

November 8, 2019

5  out of  5 rating by Michael Nigro
"When I met Lisa, I thought I was covered and had great pricing. I never took the time to really know what my coverage was. I thought it was a commodity and essentially just about price, i do appreciate learning about a subject matter but only when someone can teach me as opposed to sell me. Lisa educated me like no one I ever experienced before. Now I have the right coverage and I no longer worry. Regarding pricing, Lisa took the time to focus on my main needs and In reality, to my shock, she beat my prior pricing. Although pricing is important, my biggest concern is I have to be adequately protected. I’m in the investment business and I understand risk very well. No one in the world wants to pay for insurance because they don’t think they need it, until they need it. I can afford the insurance I can see, I can’t afford the risk I can’t see. Lisa helped me understand what that risk was. Thanks Lisa!!!! You are the Best!!!"
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Howard Daniels

November 7, 2019

5  out of  5 rating by Howard Daniels
"Lisa Pate goes above and beyond to provide the best product advice and service to her customers. It's nice having a local Agent to help you navigate the bureaucracy."
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Kathy Osborne

April 15, 2019

5  out of  5 rating by Kathy Osborne
"Lisa is very accessible and a lovely person very helpful especially when money is tight and why not treat yourself to a good experience all-round.🤗"
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Omayra Morales

December 27, 2018

5  out of  5 rating by Omayra Morales
"The best simply!"
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Monty Powell

August 23, 2018

5  out of  5 rating by Monty Powell
"Nice clean quiet office. Very librarian almost Victorian. Lol! Superb customer service. Highly recommended."
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James Grove

December 18, 2015

5  out of  5 rating by James Grove
"Great service and communication. Been here for many years."